What Does a Property Manager Do?

A Landlord’s Guide to Property Management

With over 170 legal obligations for landlords, managing a rental property isn’t as simple as collecting rent each month. That’s where a professional Property Manager steps in, handling the daily demands of letting your property while keeping you compliant, stress-free, and your tenants happy.

Whether you’re a new landlord or have a growing property portfolio, using a lettings agent to manage your property is one of the best investments you can make to protect your time and your asset. But what does a Property Manager actually do for you?

Handling the Legal Side of Lettings

One of the biggest benefits of using a property management service is that your Property Manager will handle all legal aspects of your tenancy. With the lettings industry constantly evolving, your Property Manager will:

Manage tenancy agreements, ensuring they comply with the latest legislation.
Conduct property inspections to protect your investment
Handle rent collection, dealing promptly with late payments
Manage evictions and tenancy terminations if needed
Ensure your property meets all property safety laws and licensing requirements
Enforce tenancy agreements and deal with breaches efficiently

Your Property Manager will know how to handle problem tenants correctly, reducing your risk while maintaining professional tenant relationships.

Maintaining Your Property (and Your Tenants)

Once you find a good tenant, you’ll want them to stay as long as possible. Happy tenants are more likely to pay on time and take care of your property.

Your Property Manager will:

Arrange repairs promptly, using trusted, insured, and qualified contractors
Help tenants with issues, ensuring clear and timely communication
Conduct regular maintenance checks to keep your property in good condition
Advise you on improvements that can enhance your property’s rental value

By maintaining your property well, you protect your asset’s value and avoid costly repairs in the future, all while keeping your tenants satisfied.

Clear Communication and Building Trust

The best property management relationships start with clear, honest communication. As a landlord, tell your Property Manager everything they need to know about your property, including:

The age and service history of appliances like the boiler
Any history of issues such as damp or disputes with neighbours
Specific expectations around tenant types or communication preferences
Any head lease restrictions that may affect tenants

Your Property Manager will use this information to handle tenant queries accurately and help you stay compliant with current regulations.

They will also:

Keep detailed records of all tenant and landlord communications
Put every request in writing to reduce misunderstandings
Advise on compliance with safety and legal requirements
Provide guidance to help you achieve the best rental yield while maintaining your property to a high standard.

Managing Tenants and Rent Collection

Chasing late rent can be uncomfortable for landlords. Your Property Manager will:

Monitor rent payments and chase late payments promptly.
Liaise with tenants about payment issues professionally.
Start legal eviction processes if necessary, protecting your cash flow.

Having a Property Manager deal with these issues removes stress for landlords while ensuring your investment continues to work for you.

Supporting You at the End of the Tenancy

At the end of a tenancy, your Property Manager will:

Conduct a thorough check-out inspection, comparing it to the initial inventory
Handle deposit disputes with clear evidence and records
Manage cleaning, repairs, and preparing the property for re-letting
Handle tenant queries and feedback professionally to protect your reputation

Let Your Property Manager Take Away the Stress

Managing a rental property can be time-consuming, especially if you have a full-time job or multiple properties. A Property Manager:

Is on call for emergencies 24/7, 365 days a year.
Takes away personal involvement that can lead to stress or disputes
Manages contractors, keys, and tenant access, saving you unnecessary travel and disruption
Keeps your property compliant, maintained, and profitable.

Why Choose Professional Property Management?

Whether you need a tenant find service, rent collection, or a fully managed lettings service, a Property Manager can:

Save you time and stress
Protect you legally
Maintain your property’s value
Ensure consistent rent collection
Support you in dealing with tenants professionally.

Property management isn’t just about collecting rent. It’s about protecting your investment, keeping your tenants happy, and ensuring you remain compliant with ever-changing lettings legislation.

Ready to Let Your Property Without the Stress?

Our Lettings and Property Management Team are here to help with all your landlord needs across a 20 mile radius of Brighton & Hove. We offer Tenant Find, Rent Collection, and Fully Managed Services, tailored to suit your needs.

☎️ Call us today on 01273 735237 for independent, experienced, trusted advice.
📤 Or email us at enquiries@callaways.co.uk