Awards Callaways Sales & Lettings Agents – Multiple Award Winners Offer Superlative Service to Brighton & Hove Sellers & Landlords Callaways is an independent, family-run Estate & Lettings Agency in Brighton & Hove. Callaways offers Sales, Lettings, Property Management and Beach Hut Sales to Vendors and Landlords. Our teams receive regular in-house and external training to provide confidence when dealing with the ever increasing legislation and regulations pertaining to Estate Agency. We support and encourage technical qualifications for our in-house teams. UK Property Awards 2018-2019 On Friday, 26 October 2018, Heather Hilder-Darling (Business Owner) and Helen Moore (Company Secretary) attended the presentations of the awards at the Royal Lancaster Hotel, London. We were delighted to win the 5 Star Award for ‘Best Estate Agency, Single Office East Sussex’ The Presenters: Announcing the awards: Peter Bolton King – Global Property Standards Director, Royal Institution of Chartered Surveyors Presenting the awards: Mr Stuart Shield – President and Founder of the International Property Awards Lord Liverpool – Judging Panel Chairman Ben Newman – Salice UK Property Awards 2017-2018 Heather Hilder-Darling, James Duffy, Jacqui Dickinson & Kerry Kane Callaways – Brighton & Hove Our latest submission to the UK Property Awards in association with Bentley has been rewarded with our latest 5***** award for Best Estate Agency – East Sussex. Our Sales, Lettings & Property Management team of Heather Hilder-Darling, James Duffy, Jacqui Dickinson and Kerry Kane attended the prestigious awards presentation ceremony at the Royal Lancaster Hotel, London, on 27 October 2017. We were surprised and delighted that our efforts over the past year had again produced recognition from industry professionals of our creativity, innovation and determination to deliver excellent standards to our clients. Heather Hilder-Darling & James Duffy of Callaways – Brighton & Hove “We’re growing accustomed to changes in Estate Agency with a raft of new legislation from Government, and embracing new technology. It’s in our customers’ interest to do so. Innovation and best practice are welcomed by us, as it gives us a chance to prove our worth. This prestigious event, which we’ve entered for the last 9 years, attracts property professionals from the length and breadth of the country, battling for industry recognition. Winning another 5 Star award is very special for myself, as Business Owner, and my Branch Manager, James Duffy and my dedicated professionals, Jacqui Dickinson and Kerry Kane. Estate Agency is competitive, especially with the dawn of the on-liners, and we are grateful for this tribute as recognition for our hard work in providing the quality of personal and professional service for which we have become renowned. We thank our loyal clients for entrusting us with their business, support and feedback which made this latest Award possible.” Heather Hilder-Darling UK Property Awards 2016 – 2017 5 Star Award Winners Best Estate Agency – East Sussex UK Property Awards 2015 – 2016 5 Star Award Winners Best Estate Agency – East Sussex UK Property Awards 2014 – 2015 In November 2014, it was a long wait until nearly midnight, when we collected our Award for 2014 – 15 in the Category ‘Best Estate Agent – East Sussex’. Entering awards creates a lot of work – but raises our game year on year. The award platforms present an open playing field and we have to make sure that we keep up to date with innovation and best practice within the estate agency sector. This has meant embracing social media as a route to market, making available the latest APP, and being up-to-date with any legal changes, which is all good news to our customers. We use the Award ribbons as part of our marketing collateral and the buying public do like the fact that Callaways Estate & Letting Agents has been endorsed by wellknown brands e.g. “Zoopla”, “Rolls Royce”, “Google” to name but a few, and we have evidence that this has positively influenced vendors and landlords’ decision making process. Melanie Hilder accepted our Daily Mail Award in 2014. Melanie has been an active member of our Lettings and Property Management team since 2008. Included in her Lettings role are New Business, Landlord liaison, and Renewals. Thanks to our Brighton & Hove teams’ efforts, we are proud to display our Awards and Nominations in our office, and throughout our Marketing material. It gives us, as a business, reason to celebrate and reflect on the efforts of the year gone by. Callaways Estate & Lettings Awards Nominations Best Real Estate Agency East Sussex 2018 – 2019 Best Real Estate Agency East Sussex 2009 – 2017 Best Estate Agency Marketing South East England 2016 – 2017 Best Estate Agency – East Sussex 2017 – 2018 The Negotiator Award 2012 – Finalist – Best Marketing Team The Sussex Business Awards 2012 – Finalists Qualifications Business owner of Callaways Limited, Heather Hilder-Darling, is a Licensed ARLA Agent – achieved by completing the NFOPP (National Federation of Property Professionals) Level 3 Award in Residential Lettings and Property Management. Heather is a member of ARLA (MARLA), regularly attending Regional Meetings for CPD purposes. Callaways Limited is also certified as a member of the Property Ombudsman Scheme.