Meet The Team

Click on the images to see the biography of the team member

Heather Hilder-Darling

Heather Hilder-Darling


Hi, I’m Heather

My journey as a Property Investor began in the early 1990s. This led to a portfolio including residential and commercial property, property refurbishment, and a life-long interest in property for income and pension purposes.

I have written several e-books on selling property, letting property and beach-huts, and am currently involved in writing a book on land-buying, which is planned for publication in 2020.

Keen to share my passion for property, in 2019 I launched the first of our Landlord Events to help Landlords stay on the right side of legislation in the lettings market.

Since the 1990s, I’ve led teams to sell brand new homes, second hand homes, let properties for overseas landlords, and beach-huts by delivering constant professional service.

From city central Grade II listed to purpose built flats and Victorian terraces, brand new houses and flats, to architect designed individual and unique family homes and mansions in the country and along the coast, my formula to bring sellers and purchasers together has been highly successful, and tested in the most stringent economic times (who can forget the crashes of 1990s and 2008?).

Featured in the national press, BBC One Show, BBC Radio Sussex, and now hosting my own radio show ‘Let’s Talk Property’ on RadioReverb 97.2 FM and DAB, I’m a constant proponent of doing the property ‘thing’ properly, professionally and proudly.

My past TV appearances were on ‘Voulez-vous Jouer’ (Belgium), and Ronnie Corbett’s ‘Child’s Play’. Callaways also featured on Ben Lewis’ ‘What Brits Love’ a series of five 45 minute films, which was produced to coincide with the 2012 Olympics in London.

I’ve become an expert at buying, renting and moving house too over the years, in the UK, France, Italy, Belgium and Spain. Happily, I am now settled in our home in West Sussex (refurbished, extended twice, and still being updated!), getting used to being an empty-nester, but enjoying visits from our 3 adult children, and 2 granddaughters.

I am, fortunately, still extremely fit, and enjoy playing and following sports (particularly tennis and golf), travel for the linguistic and cultural learning opportunities, and continue in my craving for books (which started at a very early age).

Jacqui Dickinson

Jacqui Dickinson

Tenancy Manager

Jacqui has spent most of her working life in the corporate events industry. She has travelled the world being part of teams working on events from a 50 delegate Road Show to large conference launches of 5,000 delegates for corporate clients. Always thinking “Out of the Box” and working as a team player to achieve successful and memorable events on time and on budget, Jacqui gives the same care and attention to each.

Looking for a little stability and keeping her feet on the ground in one place, Jacqui realised her organisational skills, attention to detail and experience in “making things happen” along with her passion for properties and people made it the perfect transition into the estate agency world.

Jacqui started working on Saturdays as a viewing assistant in SW London. She was very soon offered a full-time position in residential lettings. Learning everything she could to be the best, by always going that extra mile for Landlord and Tenants alike, she studied and passed her ARLA qualifications. Liaising with people and bringing a stress-free transition to the lettings process for both Landlords and Tenants is her main goal and achievement.

Living in the Putney area for over 30 years bringing up her daughter, she moved down to Hove early in 2017 to start a new life in the wonderful vibrant city of Brighton & Hove.

She continues her work passion for property and joined Callaways Residential Sales & Lettings as Tenancy Manager in May 2017. Outside of work she never really switches off, loves watching property programmes, spending time with her family, friends and her rescue Staffordshire terrier, Rexy.

Jacqui still loves to travel, but this time for pleasure.

Lisa Faupel

Lisa Faupel


I moved from Clapham in London to Hove just over 3 years ago with my 2 children, husband and black Labrador Rocky. We wanted to experience a new way of life, living by the sea.

I worked for a family run property investment company for 15 years, and have always been interested in, and passionate about, property.

When we moved to Hove I decided I wanted to go back into the property industry and work for a local company.  My main aims were to meet new people and really get to know the area. Then fortunately I joined the Callaways’ team in January 2019.

My first role was working with Heather in marketing and social media, which gave me a good grasp on the ‘back-end’ of the property industry. However, I couldn’t help but feel drawn to customer services, so very soon I found myself down on the ‘prom’ carrying out market appraisals, viewings, chatting to beach-hutters and owners. Before I could say ‘Hove Lawns & Lagoon’, I was selling beach huts.  I realized that I really enjoyed negotiating sales and helping people find what they wanted.

My role is now predominantly in Sales but as we’re a small team, we often help each other out. I am studying towards my Level 3 Award in The Sale of Residential Property. This has been extremely beneficial marrying the academic and practical sides of Sales.  My role is incredibly varied – no 2 days are ever the same!  We have lots of calls from applicants who are thinking of moving from London to Brighton & Hove so I often share my experience with them. Of course, I completely understand the whole process having been through it myself.

I am a big foodie and love eating Asian food! Brighton & Hove has so many amazing restaurants to choose from. I am still discovering which restaurants are my favourites! Fitness and wellbeing are special interests of mine. I particularly love doing spin classes or strength classes especially near the beach!  I love watching the sunsets in the Autumn, they really are magnificent! As a family we love to walk our dog Rocky. He is getting a bit older now, but we walk him up on the Sussex Downs or very early down at the beach.  He loves to swim and in the Summer we love to take the paddle board out.

I love living in Brighton and Hove: there are still so many people and places yet to discover! Learning more and more about this vibrant city every day is so enjoyable.