About Callaways Estate & Letting Agents

Heather Hilder-Darling shares her passion for everything property – selling homes, houses and flats, beach huts or letting houses and flats, and property management through her Brighton & Hove estate agency

You can be sure of a warm welcome at our branch at 71a Church Road, Hove and at our Head Office in Worthing.

We, Callaways Estate & Lettings Agents, in Hove and Worthing, have a core vision to ‘deliver amazing customer service by loving what we do’.  This may sound cliche, but our Sales and Lettings teams love living and working in Brighton & Hove. A huge part of delivering this vision is driven by our fantastic property teams who wholeheartedly engage in this very powerful principle.

I moved to Woodingdean, Brighton from Kilmarnock in Ayrshire, Scotland when I was 11 years old.  I spent only a few months at Rudyard Kipling Junior School where I sat the 11+ exam some months after my classmates.

I attended Varndean School for Girls in Brighton and enjoyed my time there, moving on to Brighton Technical College.

Although my home is now in WORTHING, I’m often to be found in our Hove branch working with my teams.

Why we Love Brighton & Hove

We all agree at Callaways that Brighton & Hove has so much to offer its residents and visitors – city by the sea, culture, shops, bars and restaurants offering a multitude of dishes, cinemas, museums and theatres.

We also have a lovely stretch of the promenade with its colourful beach huts. Seafront, Brighton pier, i360, and of course, close to hand, our glorious Sussex countryside, pubs, walks, bridleways, golf courses – what’s not to like. We have an assortment of nursery, primary and secondary schools throughout the City.

Our Family-Friendly ethos

Callaways have had their home in Church Road, Hove since 1935. In 2019 we’re as busy as ever, with sales of houses, flats and beach huts, lettings and property management.

We are passionate about what we do and our independence means we can push forward on new ideas quickly. We want our customers to feel valued and cared for – whether on the phone, in person, or in correspondence.  Our personal approach is honest whilst our ‘family-friendly’ ethos pervades all we do.

You’d be forgiven for thinking that we deliver ‘management-driven’ customer service – my teams have personally contributed to our Customer Service Charter, recognising that delivery has to come from their hearts and souls, not from a corporate directive.

We have recently begun a major programme of improvements across our business covering service provision, accounts, property marketing and communication.  We’re fully embracing Proptech with software to improve efficiency for our teams, clients and tenants.

You’ll find us warm, friendly, respectful, willing to listen, and engagingly cooperative. Our customers are highly discerning, and they wouldn’t expect anything but the best! Read more about why you should choose us. 

What we do

We sell homes, apartments and beach huts in Brighton & Hove.  Our Lettings and Property Management teams can advise on Assured Shorthold Tenancy or Company Lets.  We have the experience and many satisfied property owners to vouch for us. Recognised by industry leaders with our multiple awards winning services, we look forward to welcoming you through our doors at 71a Church Road, Hove or Yeoman Way, Worthing.

Heather Hilder-Darling BA(Hons) FIDM, MARLA – Business Owner, Callaways Estate and Letting Agents