Do you smell gas?
Property visits are an essential part of a Tenancy, as my hair-raising experience early in December 2016 will tell.
The Tenants were present for my visit and let me into the property. Immediately I smelt gas (I have a good nose for gas detection – at a previous property I had the whole of a front garden dug up because I smelt gas – and sure enough I was right!). Result: one very relieved owner …
The first thing we did was contact the Emergency Gas number – very quickly the engineer came and established the fault was on the owner’s side of the meter and he switched off the gas.
Happily, a local gas engineer made an emergency visit the same day. He established that the leak was from the hob, which he isolated, managing to reconnect the gas, and allow the tenants to have the heating back on (it was a very cold week in December, remember).
Within a week, a new hob had been ordered and replaced, and thankfully it was a happy ending.
The moral of the story is:
• Property visits are for the benefit of both landlord and tenant
• If you think you smell gas, call the emergency gas services IMMEDIATELY
• Report any maintenance issues immediately – don’t wait for the next Property Visit – halt problems before they become major issues