About Callaways Estate & Letting Agents Heather Hilder-Darling shares her passion for everything property – selling homes, houses and flats, beach huts or letting houses and flats, and property management through her Brighton & Hove estate agency You can be sure of a warm welcome at our branch in Hove and at our Head Office in Worthing. We, Callaways Estate & Lettings Agents, in Hove and Worthing, have a core vision to ‘deliver amazing customer service by loving what we do’. This may sound cliche, but our Sales and Lettings teams love living and working in Brighton & Hove. A huge part of delivering this vision is driven by our fantastic property teams who wholeheartedly engage in this very powerful principle. Heather moved to Woodingdean, Brighton from Kilmarnock in Ayrshire, Scotland at the age of 11 years old. She spent only a few months at Rudyard Kipling Junior School, sitting the 11+ exam some months after her classmates. Heather enjoyed her time from 1966 to 1973 at Varndean School for Girls in Brighton, then moved on to Brighton Technical College to study for a one year course learning secretarial skills including taking shorthand in French and German. These skills proved very useful for positions in France and Belgium in international companies. Although now living in WORTHING, Heather divides her time between Worthing Head Office and Callaways’ Hove branch working with the sales, lettings and property management teams. Why we Love Brighton & Hove We all agree at Callaways that Brighton & Hove has so much to offer its residents and visitors – city by the sea, culture, shops, bars and restaurants offering a multitude of dishes, cinemas, museums and theatres. We also have a lovely stretch of the promenade with its colourful beach huts. Seafront, Brighton pier, i360, and of course, close to hand, our glorious Sussex countryside, pubs, walks, bridleways, golf courses – what’s not to like. We have an assortment of nursery, primary and secondary schools throughout the City. Our Family-Friendly ethos Callaways have had their home in Church Road, Hove since 1935. Here we are – 2023 and we’re as busy as ever, with sales of houses, flats and beach huts, lettings and property management. We are passionate about what we do and our independence means we can push forward on new ideas quickly. We want our customers to feel valued and cared for – whether on the phone, in person, or in correspondence. Our personal approach is honest whilst our ‘family-friendly’ ethos pervades all we do. You’d be forgiven for thinking that we deliver ‘management-driven’ customer service – our teams have personally contributed to our Customer Service Charter, recognising that delivery has to come from their hearts and souls, not from a corporate directive. We have recently begun a major programme of improvements across our business covering service provision, accounts, property marketing and communication. We’re fully embracing Proptech with software to improve efficiency for our teams, clients and tenants. You’ll find us warm, friendly, respectful, willing to listen, and engagingly cooperative. Our customers are highly discerning, and they wouldn’t expect anything but the best! Read more about why you should choose us. What we do We sell homes, apartments and beach huts in Brighton & Hove. Our Lettings and Property Management teams can advise on Assured Shorthold Tenancy or Company Lets. We have the experience and many satisfied property owners to vouch for us. Recognised by industry leaders with our multiple awards winning services, we look forward to welcoming you through our doors at North & South Studios, Hove or Yeoman Way, Worthing. If you’re looking to buy or sell property in Brighton and Hove, contact us today. We have many years’ experience with sales and lettings throughout the area including Brunswick Town, Central Hove, Hangleton, Hove Park, Denmark Villas, Preston Park, Portslade, Poet’s Corner, Seven Dials, Worthing, Goring, Lancing, Durrington, the New England Quarter and many more. Heather Hilder-Darling Callaways Estate and Letting Agents Read our latest reviews Shanon Maskell 01/04/2025 I have been a tenant of Callaway for 11 years in October 2025. It was my first experience of renting and have found that Callaway are amazing Landlords I would highly recommend them to anyone considering renting or buying. Steve Wiltshire 28/03/2025 We have been with Callaways for over 7 years and can’t praise them highly enough. Nothing is too much trouble for them, they are quick and efficient at any problem you have. All the staff are on a first name basis which makes it more personal and always there to help or advise. Every aspect of Callaways is carried out to the highest of standards and with respect. Ceri Roberts 28/03/2025 I’ve rented through Callaways for several years and have always found the team to be helpful and responsive. They’re quick to respond to any issues, and always consider the tenant’s experience and point of view, so I always feel that I’m treated fairly. Tim W 26/03/2025 We have been using Callaways Lettings Service for many years and have received a consistantly good service from their dedicated staff. We have been particularly impressed with their knowledge and expertise of the lettings business and their ability to work closely with the Building Management Teams. This has resulted in good relations with Landlords and the speedy resolution of maintenance and tenant issues. Callaways are equally professional in their management of home sales, something we are currently experiencing with them. Mark Simpson 26/03/2025 As a contractor specialising in Gardening, I’ve had the pleasure of working with Callaways over the past year. Tenants are always informed of my arrival and I am given detailed work’s orders to complete the jobs I am asked to do. I highly recommend Callaways! joe gray 18/09/2024 Thank you to Laura at Callaways for making the process of purchasing our new beach hut such a seamless experience! From our first viewing, to finalising our offer, providing all the necessary information and documentation, and helping with the paperwork, we couldn’t have asked for more. We are over the moon with our new hut and looking forward to making memories ❤️ Ananya Shrivastava 10/06/2024 I came in touch with Callaways, via Rightmove. I was aware that finding a rental in Brighton is a tenuous process, but, Callaways was a gush of fresh air, as opposed to what I heard. I had interacted with James Duffy, who’s a Branch Manager at Callaways, and was delighted to observe how smooth my transition with them was! Professional, diligent, transparent, always on-time, and quick to understand and process the requests! For someone who recently moved, it was a great help. From the administrative side, Laura Simpson was friendly, welcoming, responsive, and understanding. Interacting with these two made the transition a whole lot easier. I’d recommend them to anyone without a doubt. Justin 15/10/2023 Callaways have served us for nearly 10 years. They helped us prepare a property for rent, fully managed the rental property and have just sold the property for us. Throughout that time we have found them to be professional, courteous and proactive. They provided advice when required and arranged everything that needed to be done. Our experience with all Callaways staff has been positive but for many years now most of our interactions have been with Jacqui on the lettings side and James on the sales. Both seem so suited to their roles and are just the sort of people you want to look after or sell your property. We had no previous experience of letting agents but we know in Jacqui and Callaways, very good ones do exist. For the sale, James showed excellent communications. He was instrumental in keeping everyone talking, chasing progress and getting it done. Thank you all.
