Review Callaways Sussex Lettings Dear Heather Trust this email finds you well. I am writing to you today, to inform you of the excellent service I have been receiving from Vanessa. Most correspondence happens at contract initiation and renewal as you would know. I would however like to highlight and compliment Vanessa on her excellent service provided, throughout my tenancy (over a year) She is efficient, prompt in responses and really takes pride, I might add that i was not an “easy” tenant, however she always showed patience and always took the time to explain processes and circumstances. She is an asset to your organization Satisfied tenant and customer Mrs MN